When you open an account or use Jellivo's services, you have the right to understand how your personal data is collected, where it is stored, and how it is kept secure. This privacy policy provides clear answers to all of those questions.
Jellivo treats your personal data as its highest priority. SSL encryption and strict data policies are enforced at all times.
Holding to international standards, Jellivo uses multiple layers of security to protect your privacy.
Every transaction and communication on the Jellivo platform is protected by 256-bit SSL encryption. No third party can access or read your data.
Jellivo's KYC process ensures that no one else can access your account. Identity verification adds an extra layer of protection for your assets.
Your personal data is stored on encrypted servers. Jellivo conducts regular security audits to identify and address any vulnerabilities.
Jellivo never sells or rents your personal data to third parties. Your information is used solely to improve the service.
Jellivo complies with international GDPR standards. You have full control over your personal data and can request its deletion at any time.
Jellivo contacts you only when necessary. You can unsubscribe from any marketing communications at any time.
Jellivo collects several types of information from you — some you provide directly, and some is collected automatically. We believe in being transparent about what data we need and why.
Information you provide directly:
Automatically Collected Information:
Jellivo collects only the minimum data required to provide its services. Collecting anything beyond that goes against our policy.
Jellivo uses your information for specific, defined purposes only. Your data is never used for anything else without your consent.
| Type of Information | Purpose of Use | Legal Basis |
|---|---|---|
| Identity Information | Account verification and KYC completion | Legal Obligations |
| Contact Information | Transaction Confirmation & Support | Contract Performance |
| Payment Information | Deposit & Withdrawal Processing | Contract Performance |
| Activity logs | Fraud Prevention & Security | Legitimate Interests |
| Device Information | Platform Improvement & Session Security | Legitimate Interests |
Jellivo may use your information to send you relevant bonus offers and promotions — you can opt out of these communications at any time. Your gaming history may also be analyzed to provide responsible gaming support.
Jellivo never sells your personal data to third parties. However, limited information may be shared with trusted partners as required to operate the service.
When your information may be shared:
Jellivo does not sell or transfer your data to any advertisers or marketing companies. This is an absolute and non-negotiable policy.
The Jellivo website uses cookies to enhance your browsing experience and ensure the platform functions properly. Cookies are small text files stored in your browser.
Types of cookies Jellivo uses:
On your first visit, Jellivo gives you the option to set your cookie preferences. You can also manage cookies at any time through your browser settings.
Jellivo does not retain your data longer than necessary. However, certain information may need to be kept for a defined period to meet legal obligations.
Once the applicable retention period expires, Jellivo automatically deletes or anonymizes your data so that you can no longer be identified.
You have a number of important rights regarding your personal data at Jellivo. Contact Jellivo support at any time to exercise these rights.
To find out what information Jellivo holds about you, simply submit a request. You will receive a full report within 30 days.
If any of your information is incorrect, you may request a correction and Jellivo will update it as promptly as possible.
You may request that your data be deleted after your account is closed. However, some data may need to be retained to fulfil legal requirements.
You can request a download of your data in a machine-readable format.
You may object to your data being used for marketing purposes and it will be stopped immediately.
In certain circumstances, you may request that the processing of your data be temporarily restricted.
Jellivo applies industry-leading technical and organizational measures to protect your data. Our security infrastructure is continuously updated.
In the event of a security breach, Jellivo will notify affected users by email within 72 hours and take all necessary action.
Jellivo strictly prohibits anyone under 18 from using the platform. We do not knowingly collect personal information from minors.
To learn more about responsible gaming, visit our Responsible Gaming Visit the page.
Jellivo may update this privacy policy when necessary. Any changes will be communicated transparently.
To view a previous version of our Privacy Policy, please contact the support team.
For any privacy-related questions, requests, or complaints, please contact Jellivo's Data Protection Team. We aim to respond within 48 hours.
Contact Address: [email protected] — For data protection requests, please include "Privacy Request" in the subject line.
If you believe Jellivo is not handling your data properly, you have the right to file a complaint with the data protection authority in your country.
Here are answers to the most frequently asked questions about Jellivo's privacy policy.
You've read the privacy policy. Join Jellivo with confidence and enjoy the best gaming experience.