Jellivo Terms and Conditions — please read before use

These Terms & Conditions Jellivo Applies to the platform (https://jellivo.pro) and all its services. By creating an account, logging in, or using any service on Jellivo, you automatically agree to be bound by these Terms & Conditions.

These Terms & Conditions are governed by applicable laws in Bangladesh and internationally. Jellivo is an internationally licensed gaming platform and all operations are conducted in accordance with regulatory authority guidelines.

You must comply with the local laws of your jurisdiction when using Jellivo's services. If online gaming is prohibited in your area, Jellivo should be avoided.

To create an account on Jellivo, you must meet the following requirements:

• You must be at least 18 years must be.
• Each individual may only One account Only one account is permitted per person. Opening multiple accounts is strictly prohibited.
• All information provided at registration must be accurate, complete, and up to date.
• Your mobile number and email address must be verified.
• As part of its KYC (Know Your Customer) process, Jellivo may request identity verification documents.

Keeping your account password confidential is entirely your responsibility. You will be held liable for all activity carried out on your account. If you notice any suspicious activity, please Jellivo Contact support.

The following payment methods are accepted for deposits on Jellivo: bKash, Nagad, Rocket and selected bank cards. All deposits are processed in Bangladesh Taka (BDT).

• Minimum deposit amount: BDT 200
• Maximum deposit amount per transaction: BDT 50,000
• Deposits are usually credited to your account instantly.
• No additional charges are applied on deposits.
• Depositing on behalf of a third party or from another person's account is strictly prohibited.

If you experience any issues with a deposit, our 24/7 Jellivo Contact the support team. Keep a reference number for every deposit transaction — it will help resolve any issues.

To withdraw winnings from Jellivo, your account must have completed verification (KYC). For verified accounts, withdrawals are generally Within 3 minutes is processed within.

• Minimum withdrawal amount: BDT 500
• Maximum daily withdrawal: BDT 2,00,000
• Withdrawals can only be made to the same payment method used for the original deposit.
• Wagering requirements must be met before bonus funds can be withdrawn.
• Jellivo may temporarily place a hold on withdrawals in cases of suspicious activity.

Jellivo regularly offers a variety of bonuses and promotional deals. Each offer has its own terms, which are clearly stated on the offer page.

• Welcome Bonus: The welcome bonus on your first deposit is available to new members only. This bonus cannot be withdrawn until the wagering requirements have been met.
• Wagering: Bonus funds are generally withdrawable subject to wagering requirements of 10x to 30x. The specific conditions for each offer are stated separately.
• Cashback: Cashback bonuses are credited directly to your account balance and are subject to lower wagering requirements.
• Referral Bonus: When you refer a friend, both parties will receive a bonus — but the bonus will only be activated after the referred person makes their first deposit.

Jellivo reserves the right to modify, restrict, or cancel any bonus offer at any time. If bonus abuse is suspected, the relevant account's bonuses may be forfeited.

All games on Jellivo are powered by internationally certified Random Number Generator (RNG) technology. This means every game outcome is entirely random and cannot be manipulated by any party.

• The RTP (Return to Player) rate for each game is listed on that game's information page.
• Live Casino games are hosted by real dealers and broadcast via live streaming.
• If a game is cancelled due to a technical fault, the full stake for that game will be refunded.
• If your internet connection drops during a game, the outcome will be determined based on the last server record.

Jellivo regularly verifies game fairness through independent third-party auditors and publishes the results. Fair gaming is not just a compliance requirement for us — it is a core brand commitment.

The following activities are strictly prohibited on the Jellivo platform:

• Using the platform for money laundering or any illegal financial transactions
• Operating multiple accounts or using another person's account
• Bonus system abuse or bonus arbitrage
• Playing games using automated software, bots, or scripts
• Attempting to breach the platform's security systems
• Harassing, deceiving, or intimidating other users
• Attempting to verify identity using false documents

Jellivo believes gaming should be a source of entertainment — not stress or financial hardship. That is why we actively promote responsible gaming and provide the following tools for our players:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Self-Exclusion: Temporarily or permanently exclude yourself from the platform.
• Cooling-Off Period: Take a break from gaming for anywhere between 24 hours and 30 days.
• Spending Tracker: Monitor your gaming spending in real time.

If you feel that gaming is having a negative impact on your life or the life of someone close to you, please Jellivo Contact support. We're always ready to help.

Jellivo is fully committed to protecting your privacy when collecting, storing, and using your personal information. Our full privacy policy Here will be available.

• Your information is used solely for service delivery and regulatory compliance purposes.
• Your data is never sold or shared with third parties — except where required by law.
• All data is protected by SSL encryption.
• You may request deletion of your data at any time; however, certain information may be retained for a specified period as required by regulatory obligations.

Jellivo uses cookies to improve your experience. On your first visit, you will be informed about our cookie policy and asked for your consent.

Jellivo reserves the right to change, amend, or update these Terms & Conditions at any time. Users will be notified of significant changes via email or an on-platform notice.

• Continued use of the platform after any changes have been made constitutes acceptance of the updated terms.
• For any questions or complaints regarding the terms, please contact our support team.
• Any dispute must first be handled through Jellivo's internal resolution process.

These Terms & Conditions are available in both Bengali and English. In the event of any conflict, the English version shall prevail.